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(Senior) Robotics Support Specialist (m/f/d)

HQ
Full-time
Permanent employee

Your Mission

At RobCo, we develop AI-powered robotic systems that make industrial processes more autonomous, efficient, and scalable. Our Autonomous Manufacturing Platform combines modular industrial hardware with physical AI, enabling rapid deployment and continuous optimisation in real-world production environments.

With offices in Munich, San Francisco and Austin, and the support of leading investors such as Lightspeed, Lingotto Innovation und Sequoia, we are working to redefine industrial automation.

To further expand our team, we are looking for you as (Senior) Robotics Support Specialist (m/f/d) with the following mission:

You will be the driving force behind the successful maintenance and servicing of our systems. Your technical expertise and commitment ensure our customers remain satisfied in the long term.

Your Responsibilities:
  • Maintain and replace components on existing systems and perform troubleshooting to quickly restore production capabilities.
  • Optimize robotic systems in our modern Robflow no-code programming interface – from fine-tuning positions to adjusting processes based on your insights.
  • Provide remote support for customer systems, including diagnosis, problem-solving, and guidance on technical questions.
  • Proactively assess processes to identify potential issues early and collaborate with Product Development and Solution Engineering – your feedback is crucial to making future systems even better.

Your Profile

What You Bring:

  • Technical Expertise: Education in automation technology, e.g., as a mechatronics technician, electronics technician, mechatronics engineer, or a comparable qualification.

  • Experience and Passion: Initial experience in commissioning or maintaining automation solutions or similar technologies – and a genuine enthusiasm for innovative technical challenges.

  • Mobility and Customer Focus: You hold a valid driver’s license, enjoy traveling – approx. 70% across Germany – and love supporting customers on-site. You ensure our systems run reliably, understand customer needs, and actively contribute to successful projects.

  • Structured Working Style: Precise documentation and clear communication come naturally to you.

  • Team Spirit and Problem-Solving Skills: You enjoy collaborating with different departments and finding pragmatic solutions that comply with standards or set new benchmarks.

  • Language Skills: Excellent German and good English skills complete your profile.

Why us?

  • Develop modular, software-defined robotics solutions with us that set new standards in automation.
  • Help build robots powered by cutting-edge AI that perceive their environment, analyze data, and make intelligent decisions in real time.
  • As part of a highly dynamic and fast-growing scale-up, you’ll take on responsibility from day one, drive your own projects, and see the direct impact of your work.
  • Flat hierarchies, open communication, and regular 360° feedback enable fast decision-making and support both your professional and personal development.
  • Your benefits at a glance:
    • Stay active with our subsidized Wellpass membership, giving you access to over 7,200 gyms and studios across Germany.
    • Flexible working hours, a modern office, and—depending on the role—the option to work from home.
    • Regular team events, ranging from relaxed beer & pizza nights on our rooftop terrace to shared experiences like ski trips or the Oktoberfest.
Apply now and become part of RobCo.

About us

RobCo was founded in Munich at the end of 2020 and develops AI-powered robotic systems that bring learning and autonomy to industrial processes. The Autonomous Manufacturing Platform combines modular industrial hardware with a software architecture for physical AI, enabling rapid implementation, continuous optimisation and application-specific performance.

Through a Robotics-as-a-Service model, RobCo helps industrial companies automate manual tasks while reducing operational complexity and risk. The company covers a wide range of industrial applications, including machine tending, palletising, dispensing and welding.

RobCo operates in Europe and the US, with offices in Munich, San Francisco and Austin. The company is backed by leading global investors, including Lightspeed, Lingotto Innovation und Sequoia.

At RobCo, applicants are selected regardless of ethnic origin, religion, gender, age, disability or sexual orientation. All decisions throughout the recruitment process are based solely on the qualifications, skills, knowledge and experience of the applicants and the relevant business requirements.