Deine Aufgaben
RobCo is spearheading a revolution in robotics, empowering businesses to thrive by supercharging productivity and freeing them from labor shortage. We are searching for you to build RobCo into the category-leading robotics company in Europe and the US. We've raised more than $50 million from the world's best VCs, such as Sequoia Capital and Lightspeed, as well as the founders of UiPath, Helsing, Pitch, and other companies to fulfill our mission.
Your Mission:We are looking for a passionate Senior Solution Engineer to join our Austin-based team. Your role will be central to ensuring successful implementation and ongoing performance of our robotic solutions at customer sites throughout the United States. You will play a critical part in scaling our solutions and providing technical leadership and support.
Your Responsibilities:
Development and Testing: Take ownership of robotic solution concepts from detailed design through development, testing, deployment, and ongoing support within our Austin facility and at customer locations.
Customer Deployment and Integration: Lead the technical deployment and commissioning of RobCo’s robotic automation systems at customer sites, ensuring seamless integration with existing production environments.
Project Leadership: Plan, coordinate, and document customer projects from initial scoping through to successful commissioning, delivering robust and reliable solutions.
Customer-Centric Approach: Deeply understand and articulate customer needs, translating complex requirements into straightforward, effective automation solutions.
Technical Support and Training: Provide comprehensive on-site support and training, assist in troubleshooting, and ensure customer satisfaction through responsive and effective service.
Documentation: Develop detailed technical documentation, user manuals, and operational guides to support customer understanding and effective use of our systems.
Innovation and Feedback: Collaborate closely with RobCo’s hardware and software teams by providing insightful feedback, contributing to the continuous improvement of our technology.