Your Mission
We are looking for a dynamic and technically proficient
(Senior) Customer Value Engineer (m/f/d) with the ambition to provide the best technical support during sales conversations and help make
RobCo Europe’s leading company for automation solutions in the SMB sector. With funding of over €50 million from renowned VCs like Sequoia Capital and Lightspeed, as well as top-tier business angels like Daniel Dines and Torsten Reil, we are well-positioned to realize our vision.
In close collaboration with our Account Executives, you will support the sales process as a technical consultant, enabling our customers to solve their problems with our robots and systems. You will be the technical point of contact and develop value-added automation concepts and solutions that meet our customers' specific requirements.
Your main responsibilities include:- Consulting and support in the sales process: As a technical contact person, you will support the team in achieving sales goals and build strong relationships with potential customers.
- Developing automation concepts: Design and customize automation solutions to meet customers' individual needs and conduct feasibility studies and simulations.
- Presentations and demos: Develop and present product demos and proof-of-value concepts to compellingly showcase our solutions.
- Project coordination and stakeholder management: Regularly coordinate with internal stakeholders and provide valuable customer feedback to product development.
- Willingness to travel: High self-initiative and reliability in customer contact, with a travel commitment of around 20–30%.
In this versatile role, you combine technical expertise with a sales-oriented approach to meet individual customer needs and promote the acceptance of our solutions.
Your Profile
Ideally, you bring the following:
- Technical expertise and experience: Ideally, several years of experience in technical pre-sales and the development of automation solutions or mechanical designs, preferably in the robotics or automation industry.
- Tools: You are proficient in CAD programs (e.g., Autodesk Fusion) or simulation tools and can use them effectively.
- Presentation skills: Ability and commitment to creating high-quality documents and conducting demos to clearly and understandably communicate technical solutions.
- Problem-solving and creativity skills: With your technical understanding, you analyze and develop innovative automation solutions that solve real problems.
- Customer orientation and communication skills: You present yourself professionally, have a strong service mindset, and know how to communicate technical topics simply and understandably. You respond flexibly to customer inquiries and stay calm even with multiple projects and tight deadlines.
- Independence and adaptability: You work independently and can adapt well to new tasks and requirements.
- Language skills: You are fluent in both German and English, written and spoken.
Why us?
- Work with us at the forefront of software-defined modular robotics.
- Diverse, responsible, and autonomous work in a dynamic startup.
- Flat hierarchies with an open and direct feedback culture, including a 360° development feedback aiming for holistic professional development.
- Train in over 7,200 partner studios for only €30 per month with your subsidized Wellpass membership.
- Flexible working hours, modern office, and the option for home office.
- Regular team events (game nights, ski trips, and much more) - Teamwork makes the dream work!
Do you share our passion for our disruptive robot technology and want to be a part of our dynamic growth journey? You will get to own projects, implement innovative solutions, and be recognized for your successes!
About us
RobCo is spearheading a revolution in robotics, empowering businesses to thrive by supercharging productivity and freeing them from labor shortage. We are searching for you to build RobCo into the category-leading robotics company in Europe and the US. We’ve raised more than $50 million from the world’s best VCs, such as Sequoia Capital and Lightspeed Venture Partners and top-notch angel investors such as Daniel Dines and Torsten Reil to achieve our mission.
At RobCo, applicants are selected regardless of ethnic origin, religion, gender, age, disability or sexual orientation. All decisions throughout the recruitment process are based solely on the qualifications, skills, knowledge and experience of the applicants and the relevant business requirements.
