Your Mission
As (Senior) Field Deployment Manager (m/f/d), you will play a pivotal role in scaling and professionalizing our customer delivery operation. Your team delivers and supports some of the most advanced modular robotics solutions. Your mission: build and maintain a high-performing, reliable, and motivated field organization that sets the industry benchmark for quality, customer orientation, and operational excellence.
RobCo is pursuing a clear vision: to become Europe’s leading provider of automation solutions for small and medium-sized businesses (SMBs). To this end, we have already raised more than $50 million from the world's best venture capitalists, including Sequoia Capital and Lightspeed, as well as from the founders of UiPath, Helsing, Pitch and other companies.
You will lead, coach, and develop a diverse team of engineers and technicians, from recent graduates to seasoned experts, ensuring they consistently deliver value to our customers and embody the best of RobCo’s culture. You’ll bring structure where it’s missing, raise the bar on process and communication, and create the conditions for the team to grow.
You will be the first line leader, operational problem-solver, and force multiplier in our fast-growing organization, trusted by both your team and company leadership.
Your Responsibilities
Team Leadership & Development
Directly lead, coach, and develop a team of Field Solutions Engineers and Technicians responsible for the deployment and integration of RobCo’s robotic automation systems.
Foster a culture of accountability, openness, and high performance; set clear expectations, provide regular feedback, and support individual growth.
Identify and mentor future team leads as the organization scales.
Operational Excellence
Ensure your team delivers consistent, high-quality customer outcomes: on time, every time.
Team resource planning, project assignments, and deployment scheduling in collaboration with Technical Program Managers.
Drive continuous improvement in all aspects of field execution: safety, process, documentation, and customer communication.
Proactively identify and resolve bottlenecks, recurring field issues, or skills gaps.
Customer Focus
Act as an escalation point for deployment issues and complex customer situations, balancing commercial, technical, and relationship needs.
Ensure the field team communicates effectively with customers, translating technical complexity into practical action and building trust.
Champion a customer-first mindset while holding the team to robust technical and process standards.
Collaboration & Process Building
Work closely with Product Engineering, Customer Value Engineering and Sales to close feedback loops between the field and the rest of RobCo.
Standardize and continuously improve team routines: onboarding, training, documentation, and field support tools.
Contribute to the development and refinement of processes and best practices as we scale across new regions and products.
Why us?
- Develop modular, software-defined robotics solutions with us that set new standards in automation.
- Help build robots powered by cutting-edge AI that perceive their environment, analyze data, and make intelligent decisions in real time.
- As part of a highly dynamic and fast-growing scale-up, you’ll take on responsibility from day one, drive your own projects, and see the direct impact of your work.
- Flat hierarchies, open communication, and regular 360° feedback enable fast decision-making and support both your professional and personal development.
- Your benefits at a glance:
- Stay active with our subsidized Wellpass membership, giving you access to over 7,200 gyms and studios across Germany.
- Flexible working hours, a modern office, and—depending on the role—the option to work from home.
- Regular team events, ranging from relaxed beer & pizza nights on our rooftop terrace to shared experiences like ski trips or the Oktoberfest.
Apply now and become part of RobCo.
About us
RobCo was founded in Munich at the end of 2020 and develops AI-powered robotic systems that bring learning and autonomy to industrial processes. The Autonomous Manufacturing Platform combines modular industrial hardware with a software architecture for physical AI, enabling rapid implementation, continuous optimisation and application-specific performance.
Through a Robotics-as-a-Service model, RobCo helps industrial companies automate manual tasks while reducing operational complexity and risk. The company covers a wide range of industrial applications, including machine tending, palletising, dispensing and welding.
RobCo operates in Europe and the US, with offices in Munich, San Francisco and Austin. The company is backed by leading global investors, including Lightspeed, Lingotto Innovation und Sequoia.
At RobCo, applicants are selected regardless of ethnic origin, religion, gender, age, disability or sexual orientation. All decisions throughout the recruitment process are based solely on the qualifications, skills, knowledge and experience of the applicants and the relevant business requirements.
